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Workplace Communication – Group Online

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Workplace Communication – Group Online

Categories: Corporate Training
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      • Course Description

      Workplace Communication – Group Online is a premium 30-week live learning program designed for professionals and job-focused learners who need practical workplace communication skills. Each week includes one focused 2-hour teacher-led online class and one structured assignment that extends learning beyond the live session.

      The course is organized around a clear weekly progression so learners can build skills step by step through explanation, group interaction, guided practice, and practical communication tasks. Rather than offering short disconnected lessons, each weekly session is designed as a complete learning experience with strong academic structure and real-world relevance.

      Throughout the program, learners benefit from collaborative live learning, teacher feedback, focused language development, and a premium weekly rhythm that supports consistency, confidence, and measurable progress.

      By the end of the course, learners should be able to manage common workplace interactions more confidently, communicate with stronger clarity, and respond more professionally in team settings.

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      What Will You Learn?

      • • Effective verbal communication in professional settings
      • • Active listening and clear response techniques
      • • Handling workplace interactions with diplomacy
      • • Team collaboration and feedback communication
      • • Adapting communication style to different audiences

      Course Content

      Week 1: Workplace Introductions & First Interaction
      <p><strong>Week 1: Workplace Introductions & First Interaction</strong></p><p>This week is built around <strong>workplace introductions & first interaction</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      • Week 1: Workplace Introductions & First Interaction
      • Week 1 Assignment: Workplace Introductions & First Interaction
      • Week 1 Quiz: Workplace Introductions & First Interaction

      Week 2: Requests, Clarification & Confirmation
      <p><strong>Week 2: Requests, Clarification & Confirmation</strong></p><p>This week is built around <strong>requests, clarification & confirmation</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 3: Team Discussion & Collaboration
      <p><strong>Week 3: Team Discussion & Collaboration</strong></p><p>This week is built around <strong>team discussion & collaboration</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 4: Meetings: Updates & Participation
      <p><strong>Week 4: Meetings: Updates & Participation</strong></p><p>This week is built around <strong>meetings: updates & participation</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 5: Email Messages & Short Workplace Writing
      <p><strong>Week 5: Email Messages & Short Workplace Writing</strong></p><p>This week is built around <strong>email messages & short workplace writing</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 6: Customer & Service Communication
      <p><strong>Week 6: Customer & Service Communication</strong></p><p>This week is built around <strong>customer & service communication</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 7: Explaining Problems Clearly
      <p><strong>Week 7: Explaining Problems Clearly</strong></p><p>This week is built around <strong>explaining problems clearly</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 8: Giving and Receiving Feedback
      <p><strong>Week 8: Giving and Receiving Feedback</strong></p><p>This week is built around <strong>giving and receiving feedback</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 9: Polite Disagreement & Resolution
      <p><strong>Week 9: Polite Disagreement & Resolution</strong></p><p>This week is built around <strong>polite disagreement & resolution</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 10: Telephone Communication Basics
      <p><strong>Week 10: Telephone Communication Basics</strong></p><p>This week is built around <strong>telephone communication basics</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 11: Schedules, Deadlines & Priorities
      <p><strong>Week 11: Schedules, Deadlines & Priorities</strong></p><p>This week is built around <strong>schedules, deadlines & priorities</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 12: Summarising Information
      <p><strong>Week 12: Summarising Information</strong></p><p>This week is built around <strong>summarising information</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 13: Reporting Issues Professionally
      <p><strong>Week 13: Reporting Issues Professionally</strong></p><p>This week is built around <strong>reporting issues professionally</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 14: Workplace Vocabulary in Action
      <p><strong>Week 14: Workplace Vocabulary in Action</strong></p><p>This week is built around <strong>workplace vocabulary in action</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 15: Building Confidence in Team Communication
      <p><strong>Week 15: Building Confidence in Team Communication</strong></p><p>This week is built around <strong>building confidence in team communication</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 16: Presenting Short Updates
      <p><strong>Week 16: Presenting Short Updates</strong></p><p>This week is built around <strong>presenting short updates</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 17: Cross-Department Communication
      <p><strong>Week 17: Cross-Department Communication</strong></p><p>This week is built around <strong>cross-department communication</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 18: Professional Tone & Register
      <p><strong>Week 18: Professional Tone & Register</strong></p><p>This week is built around <strong>professional tone & register</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 19: Decision Making in Discussions
      <p><strong>Week 19: Decision Making in Discussions</strong></p><p>This week is built around <strong>decision making in discussions</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 20: Listening in Workplace Contexts
      <p><strong>Week 20: Listening in Workplace Contexts</strong></p><p>This week is built around <strong>listening in workplace contexts</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 21: Reading Workplace Documents
      <p><strong>Week 21: Reading Workplace Documents</strong></p><p>This week is built around <strong>reading workplace documents</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 22: Writing Internal Messages
      <p><strong>Week 22: Writing Internal Messages</strong></p><p>This week is built around <strong>writing internal messages</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 23: Managing Difficult Situations
      <p><strong>Week 23: Managing Difficult Situations</strong></p><p>This week is built around <strong>managing difficult situations</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 24: Practical Role-Play 1
      <p><strong>Week 24: Practical Role-Play 1</strong></p><p>This week is built around <strong>practical role-play 1</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 25: Practical Role-Play 2
      <p><strong>Week 25: Practical Role-Play 2</strong></p><p>This week is built around <strong>practical role-play 2</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 26: Integrated Team Task
      <p><strong>Week 26: Integrated Team Task</strong></p><p>This week is built around <strong>integrated team task</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 27: Communication Review
      <p><strong>Week 27: Communication Review</strong></p><p>This week is built around <strong>communication review</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 28: Performance Practice
      <p><strong>Week 28: Performance Practice</strong></p><p>This week is built around <strong>performance practice</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 29: Group Workplace Simulation
      <p><strong>Week 29: Group Workplace Simulation</strong></p><p>This week is built around <strong>group workplace simulation</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

      Week 30: Final Workplace Communication Task
      <p><strong>Week 30: Final Workplace Communication Task</strong></p><p>This week is built around <strong>final workplace communication task</strong> and is designed to help learners deepen both understanding and application through live teacher-led instruction and collaborative practice.</p><p>During the session, learners will explore the main language, communication patterns, and practical objectives connected to this weekly focus. The lesson is structured to move from guided input to controlled practice and finally to meaningful use in a group environment.</p><p><strong>Weekly learning goal:</strong> by the end of this session, learners should be able to use the week’s target language with greater clarity, confidence, and practical awareness.</p>

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